Complaints Procedure

Very often issues may arise as a result of misunderstandings and can be easily resolved informaly by our staff. However, we recognise that there may be occasions when you feel that our actions have not met your expectations and you wish to raise this as a formal complaint.

In this case, please, contact our Operations Team, either through the contact section of this website, in writing or by telephone.

+44 (0) 203 752 5550

Operations Team
Media Legal Defence Initiative
The Foundry
17 - 19 Oval Way
London
SE11 5RR