Complaints Procedure

Very often issues may arise as a result of misunderstandings and can be easily resolved informaly by our staff. However, we recognise that there may be occasions when you feel that our actions have not met your expectations and you wish to raise this as a formal complaint.

In this case, please, contact our Operations Team, either through the contact section of this website, in writing or by telephone.

Media Legal Defence Initiative

Operations Team

The Grayston Centre

28 Charles Square

London N1 6HT

Telephone: +44 207 324 4760